has never had to deal with Canadian administration.

When the Bambina was 22 months, I figured that I might as well start looking into applying for her Canadian citizenship card and passport.
The French carte de nationalité and passport had taken something like one week altogether and was so simple. The Frenchman just went to our local mairie (city hall) in Paris, showed his carte de nationalité, presented the Bambina's acte de naissance and some photos of her and presto, we got the documents within a few days time.
So why does the Canadian process have to be such a nightmare??
Take the photos: it is not enough to just go to the little cabin in the subway station to get the photos taken. No, no. You have to find a photographer who will take the photo and then fiddle around on the computer for half an hour to make sure the head is no bigger than 36 mm and no smaller than 30 mm (and that is just the passport photo. The citizenship card photo has to have altogether different dimensions) and the picture itself is X size.
20 euro later, you finally have your photos, which the photographer had to stamp and date. Now you have to find a lawyer or doctor who has known you for two years and use their precious time (like they don't have better things to do with their day...) to act as guarantor and sign the photos.
Then you have to go to the passport office with everything filled out and wait in line for what, three hours I think it was the last time in Paris, when the construction works at the consulate in Paris were going on?
And once you get to the wicket, the exhausted officer tells you that it will take, now get this, ONE YEAR, to get the citizenship card.
Have they lost their minds??? What on earth could possibly be going on that it takes a year to get a plastic card with a photo on it??
In the meantime, you get an interim passport that is valid for one year. But wait, you have to wait three months to get that passport.
So when we finally got the temporary one-year passport and then the citizenship card, I didn't bother extending the temporary passport for the additional two years. Instead, I let the passport expire and set out to apply for a brand new five-year passport for the Bambina. I go through the whole rigamaroll: the application, the photos to the exact dimensions, the guarantor, and I trudge over the Canadian Consulate by bus yesterday.
And what does the lady at the passport office tell me when I arrive:
"I'm sorry, madame, but we cannot issue your daughter a new passport. This recently expired temporary passport must be extended for the time remaining of the three year period from when it was issued."
Arghhhhhh!
So now, I have to go through the whole passport application process AGAIN (oh yes, the application, the photos, the guarantor...) next year when this passport expires.
My conclusions from this whole experience:
Italian administration: inefficient but at least flexible (they would have given me the five-year passport)
French administration: not always flexible but at least somewhat efficient and when not efficient, at least flexible.
Canadian administration: Neither efficient, nor flexible.